Question 1

What services do you provide?

Accepted Answer

Currently, we have three services: a listening service by volunteers, a social network platform, and a companion service for your day-to-day help, support, and companionship.

Question 2

What are the timings

Accepted Answer

Generally, appointment timings for listening services (physical meetings) are from 10 a.m. to 7 p.m. Timings for telephonic appointments can be flexible based on the availability of volunteers. Timing for companion services depends on the user's requirements, duration, and volunteer availability. Our social networking platform is open 24x7

Question 3

How can your listening services help me?

Accepted Answer

The listening service involves trained and empathetic volunteers who are available to listen to users who need someone to talk to. This will make you feel relaxed and at ease and help you analyze your situation or whatever issue is concerning you. Ultimately, in the end, they will try to provide independent advice, if any.

Question 4

Can I talk just to vent out?

Accepted Answer

Of course...You can!!! Our social platform allows users to vent out anonymously and it is completely free. You can also connect with our volunteers through telephonic or physical appointments.

Question 5

How is your social network platform useful?

Accepted Answer

Our social networking platform allows users to connect with others anonymously and not anonymously. Users can participate in discussions and receive support from other users who are going through similar experiences.

Question 6

What is companion service?

Accepted Answer

The companion service involves connecting users with a companion who can offer a helping hand, emotional support, and companionship.

Question 7

Who can subscribe to companion service?

Accepted Answer

A companion service has been launched by us to help people in need. Whether a student, working professional, housewife, husband, or elderly person, anyone can opt for this service.

Question 8

How will you ensure my privacy?

Accepted Answer

We don't store or share any customer data with us.

Question 9

Can I discuss my sensitive personal issues?

Accepted Answer

You can share your personal issues without any hesitation.

Question 10

Can you address my sexual concerns?

Accepted Answer

You can discuss the issues in detail. We will try to address the issues and provide independent advice if any.

Question 11

Do you provide help in issues like domestic violence?

Accepted Answer

Yes, we will try to help you as much as possible.

Question 12

Are your services LGBT friendly?

Accepted Answer

Yes, we are an LGBT-friendly community.

Question 13

Do you provide couple counselling services?

Accepted Answer

Yes, we have specialized volunteers for couple counseling.

Question 14

Do I need to consult a professional psychotherapist?

Accepted Answer

In the majority of cases, users don't require a professional psychotherapist. Only in extreme cases we recommend such consultations.

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